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Leading Ecommerce Vision LLC offers for sale products (hereinafter referred to as “Products”) available on its website accessible at www.buyour.pro (hereinafter referred to as the “Site”).
Leading Ecommerce Vision LLC is committed to offer you the best customer experience and the return policy described below.
Refund and Refunds
Our refund and returns policy last 60 days. If 60 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It does not need to be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
The Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your full refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a minimum amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@BuyOur.Pro.
Exchange and Replace of Items
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Leading Ecommerce Vision LLC and send your item to the original address from it was shipped – our warehouse.
Return of the Products
To return your product, you should mail your product to: 16192 Coastal Highway Lewes, DE 19958.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The Products are delivered to the address of delivery that you specified when placing your order.
Depending on your delivery address, one or more transport service providers can be proposed with their respective rates. When you have been offered the choice between various modes of transport, you are asked to choose the one you want to select.
Risk of loss and damage to the Products will transfer to you upon delivery.
Upon receipt of your order, it is your responsibility to check the condition of the Product, its package, its packaging and contents, upon delivery or collection. If you notice any defects, you must follow the procedure provided by the transport service company in such case and inform Leading Ecommerce Vision LLC of these defects by specifying the order number no later than eight days after delivery.
Delivery times are indicated when placing the order. These delivery times are indicative and may vary depending on the transport service companies. Leading Ecommerce Vision LLC can not be held liable for any delays caused by the transport service company.
In case the delivery remained unsuccessful and/or your package was not claimed at a collection point for thirty (30) days, Leading Ecommerce Vision LLC reserves the right to cancel your order and reimburse the purchase price to you, in which case the title to the Product(s) will transfer back to Leading Ecommerce Vision LLC.
Contact us at info@BuyOur.Pro for questions related to refunds and returns.